1. Returns
Last Updated: 1 July 2026.
At My Fine Collection, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 10 days of receiving your order, subject to the conditions outlined in this policy.
2. Eligible Returns
Return requests may be accepted if you receive the wrong product, the product is damaged during delivery, there is a manufacturing defect, or you require a size exchange, subject to product availability and approval by our team.
3. How to Request a Return
To request a return or replacement, please email us at info@myfinecollection.com or call +91 9927628715. Please include your order details, a description of the issue, and clear photographs (where applicable). Our team will review your request and guide you through the next steps.
4. Return Shipping
Return shipping arrangements will be discussed individually with the customer after the return request has been reviewed. The responsibility for return shipping will depend on the nature of the return and the final resolution agreed upon by both parties.
5. Replacement Policy
Approved return requests will generally be resolved through a replacement of the product. Replacements are subject to stock availability and verification of the returned product.
6. If Replacement Is Not Available
If a replacement product is unavailable or cannot be arranged, the matter will be resolved on a case-by-case basis. My Fine Collection will work with the customer to determine the most suitable solution.
7. Non-Returnable Items
Products that are not eligible for return or replacement, if any, will be clearly communicated to the customer before the order is confirmed. Items returned without prior approval may not be accepted.
8. Changes to This Policy
My Fine Collection reserves the right to modify or update this Returns & Replacement Policy at any time without prior notice. Any changes will become effective immediately upon publication on this page.
9. Contact Us
If you have any questions regarding this Returns & Replacement Policy, please contact us.
Email: info@myfinecollection.com
Phone: +91 9927628715
Website: https://www.myfinecollection.com
Address: Modinagar, Ghaziabad, Uttar Pradesh – 201204, India